The Office for International Study Programs (OISP) carried out Internal Assessment Program on April 28th 2020, with the content including:
- Quality objectives
- Responsibilities and authorities
- Documented information control
- Working Process of the Departments
- Controlling non-conformity and corrective action
- Risk management
The agenda is as follows:
8:00 – 8:15 | Opening meeting |
8:30 – 10:00 | Academic Affair and Marketing Department Assessment |
10:15 – 11:15 | MBA-MCI Department Assessment |
13:15 – 14:15 | Transfer and VJEP Department Assessment |
14:30 – 15:30 | Administration Department Assessment |
15:30 – 16:00 | Board of Directors Interview |
16:15 – 16:30 | Closing meeting |
Evaluation results are as follows:
| Nonconformity | Opportunity for Improvement |
Academic Affair Department | 12 | 01 |
Marketing Department | 09 | 01 |
MBA-MCI Department | 05 | |
VJEP Department | 05 | |
Transfer Department | 02 | |
Administration Department | 12 | 06 |
Board of Directors | 02 |
Basically, the quality management system of the OISP has been established and applied in accordance with the requirements of TCVN ISO 9001:2015./.