The Office for International Study Programs carried out Internal Assessment Program on February 22nd, 2023, with the content including:
1. Quality objectives
2. Responsibilities and authorities
3. Documented information control
4. Working Process of the Departments
5. Controlling nonconformities and corrective actions 6. Risk management
Before official assessment, Quality Assurance Team carried out the training program for auditors (definitions, evaluation principles, evaluation methods, how to write a report etc.)
The agenda is as follows:
| Time | Assessment area |
| 8:30 – 9:30 | Mobility Department Marketing Department Academic Affairs Department (Service and Education Team) |
| 10:00 – 11:00 | MCI – IMP Department Academic Affairs Department (English Team) |
| 14:30 – 15:30 | Administration Department |
| 15:30 – 16:00 | Board of Directors |
Evaluation results are as follows:
| Nonconformity (N-%) | Opportunity for Improvement (N-%) | |
| Board of Directors | 0 | 0 |
| Administration Department | 4 (23.5%) | 1 (20%) |
| Academic Affairs Department | 6 (35.29%) | 3 (60%) |
| MCI – IMP Department | 3 (17.65%) | 1 (20%) |
| Marketing Department | 2 (11.76%) | 0 |
| Mobility Department | 2 (11.76%) | 0 |
| TOTAL | 17 (100%) | 5 (100%) |
Basically, the quality management system of the OISP has been established and applied in accordance with the requirements of TCVN ISO 9001:2015./.
